CONNECT THROUGH CONVERSATION
WhatsApp Business.
Make every conversation count.
Bring campaigns, automated replies and team conversations together. Give your customers a clearer path from their first question to their next step.
For sales, support and marketing teams.
Your businessA more connected conversation
A LITTLE AUTOMATION. A HUMAN CONNECTION.
Bring your conversations to life.
Introduce your business, guide the next question and keep your team part of the conversation.
PEOPLE FIRST
Keep your team in the conversation.
Connect the convenience of automated replies with the people who know your business.
HELPFUL BY DESIGN
Make the next step feel simple.
Use chatbots and templates to guide everyday questions and recurring enquiries.
An illustrative customer journey, shaped around your business.
ONE CONNECTED WORKFLOW
Less scattered messaging.
More useful conversations.
Support the whole conversation, from an announcement that starts interest to the team member who answers the next question.
01Campaigns with a clear purpose
Plan announcements and follow-up messages around the people you want to reach. Bring campaign content and templates into your messaging workflow.
02Automation for everyday questions
Use chatbots to guide common enquiries, introduce your services and help customers find their next step.
03Conversations your team can manage
Bring contact management and multi-agent conversations into a web panel built around your customer communication.
04Reusable message templates
Organise messages for recurring conversations, announcements and campaign follow-ups with a template manager.
05A reason to reconnect
Plan relevant follow-ups for people already engaging with your business, with content that fits the conversation.
06Your communication workspace
Manage messaging activities through a CRM web panel, with contacts, campaigns and customer conversations in focus.
CONNECT YOUR EXISTING TOOLS
Conversations meet commerce.
Bring your store, payment and business workflows into the discussion. We’ll help define what needs to connect and confirm the scope for your setup.
Explore custom application development ↗
Razorpay
Payment workflows
Shopify
Online stores
WooCommerce
WordPress commerce
Zoho
Business workflows
START WITH YOUR CUSTOMER JOURNEY
Build around the way
your business works.
A useful starting point for your conversation with AWTOX.
- 01
Choose your first use case
Sales enquiries, customer support or campaign follow-ups: identify the conversation you want to improve first.
- 02
Map your team and tools
List the people handling messages and the store, payment or CRM tools your workflow depends on.
- 03
Agree the scope
Discuss features, integrations, verification needs, pricing and setup timing with the team before you proceed.
View the original AWTOX platform overview
A LITTLE MORE CLARITY
Before you get started.
Have a specific workflow in mind?
Talk it through with us ↗What can I use the platform for?
The existing AWTOX offering covers campaigns, announcements, contact management, chatbots, message templates and multi-agent conversations. Start with the customer journey you want to improve, then discuss which features it needs.
Can I connect my store or payment tools?
Razorpay, Shopify, WooCommerce and Zoho are listed in the existing service offering. Share your current tools and the information you need to exchange so AWTOX can confirm the integration scope for your project.
Can several team members manage conversations?
Multi-agent functionality is part of the listed offering. Discuss your team size, responsibilities and handover needs to confirm the setup and access your team will need.
What does it cost, and how long does setup take?
Confirmed pricing and delivery timelines are not published on this page. Contact AWTOX with your messaging needs, team size and integrations to request a proposal with scope, costs and timing.
Is business verification included?
Profile verification appears in the original service offering, but eligibility and the assistance included need to be confirmed for your business. Ask the team to clarify the process before including verification in your launch plan.
LET’S CONNECT THE DOTS
What should your next
customer conversation look like?
Tell us about your team, your tools and the experience you want to build.